Back-Office Services

More focus on your core business through reliable support behind the scenes.

In many small and medium-sized businesses, administrative responsibilities often remain with management or a small team. Recurring tasks consume valuable time and energy that would be better invested in operations, strategy and growth.

With my back-office services for SMEs, I provide professional, digital and data protection-compliant support that integrates smoothly and securely into your existing workflows.

I take care of administrative and organisational tasks in the background, ensuring structured and efficient day-to-day operations.

How I Can Support Your Business:

• Email management, including reviewing, organising and responding according to your guidelines

• Professional phone handling and call coordination

• Maintenance of customer and contact data

• Preparation and sending of quotations

• Preparation of order confirmations and standard agreements

• Invoice preparation and processing

• Monitoring and follow-up on outstanding invoices

• Organising and maintaining customer and project documentation

• Preparatory support for monthly and annual financial statements

Strategic Support (available on request)

• Analysis of existing processes to identify inefficiencies and redundancies

• Streamlining and automation of recurring tasks

• Introduction and implementation of new tools and working methods

• Organisation and facilitation of team workshops or seminars

My services are flexible and tailored to your needs. Whether you require support with individual tasks, project-based assistance or ongoing administrative relief, I adapt to your business structure and priorities.

This creates the headspace you need to focus on urgent priorities, strategic decisions and sustainable business growth.

Digital · Flexible · Efficient